Responsible gambling

Fair Go Casino is committed to providing a safe and enjoyable gaming experience for all our players. We believe that responsible gambling is essential to ensuring that our customers can play in a way that suits their needs and budget. As a licensed online casino operating under the jurisdiction of Curaçao, we are required to adhere to strict regulations and guidelines that promote responsible gaming practices.

We understand that problem gambling can affect anyone, regardless of age or background. That's why we're committed to providing our players with the tools and resources they need to stay in control. Our dedicated team is always available to support you if you're struggling with your gambling habits.

What Is Responsible Gambling?

Responsible gambling means treating gaming as entertainment, not a source of income. It's about being aware of your limits and making informed decisions about how much time and money you spend on gaming. Here are some warning signs of problem gambling:

Increasing bet sizes to chase losses
Gambling beyond affordable means
Neglecting personal or professional responsibilities
Feeling anxious or distressed about gambling

Tools to Stay in ControlWe offer a range of tools to help our players stay in control, including:

Deposit Limits: Set limits on how much you can deposit into your account each day/week/month.
Wagering Limits: Set limits on how much you can bet per spin/spin session.
Session Time Limits: Limit the amount of time you spend playing each session.
Reality Checks: Regular reminders about the time and money spent gaming.
Loss Limits: Set a maximum loss limit to prevent significant losses.
Self-Exclusion Options: Exclude yourself from our site for a specified period.

How to Request Limits or ExclusionTo set limits or activate self-exclusion, please follow these steps:

Log in to your account and navigate to the "Account Settings" section.
Select the "Responsible Gaming" tab and choose the tools you'd like to use.
Set your desired limits/exclusions and confirm.

If you're unsure about how to set limits or self-exclude, our customer support team is always available to assist you.

Support for Problem GamblingWe understand that problem gambling can be a serious issue, and we want to help. If you feel like you're struggling with your gambling habits, don't hesitate to reach out to us. We encourage all our players to seek help if they feel that gaming is no longer enjoyable or is affecting their daily life.

Here are some signs of problem gambling:

Chasing losses
Borrowing money to gamble
Lying about gambling habits
Neglecting other areas of life

If you're struggling, please don't hesitate to contact us for support. We can provide information and resources to help you get back on track.

Protecting MinorsWe take underage gaming very seriously. Our site is designed to prevent minors from accessing our content, but we also rely on the vigilance of our players. If you're aware of a minor who may be accessing our site, please report it immediately.

We use robust age verification methods to ensure that all our players are at least 18 years old (or the minimum age required by law in their jurisdiction). We also recommend using parental control software to monitor and restrict your child's online activities.

Resources and Useful LinksHere are some additional resources available to you:

GamCare: A UK-based charity providing advice and support for problem gamblers.
BeGambleAware: A UK-based charity promoting responsible gaming practices.
Gambling Therapy: A service offering free, confidential counseling for problem gamblers.
Self-assessment quizzes, such as the Problem Gambling Severity Index (PGSI) or the GamCare self-test.