Privacy Policy

We respect your right to control your personal information and explain how we collect, store, and protect it.

Purpose of the Privacy Policy

This policy informs you about our practices regarding your data rights and how we handle your personal information.

Scope of Application

This policy applies to all users who access our platform. By using our site and services, you agree to be bound by this policy.

Consent Clause

By accessing and using our website and services, you consent to the collection, processing, storage, and use of your data as described in this Privacy Policy.

Data We Collect

We collect different types of data, including:

• Personal Information:
  • Name
  • Email address
  • Date of birth
  • Address
  • Phone number
  • ID documentation
• Account Info:
  • Username
  • Password
  • Payment details (e.g., credit card numbers, bank account information)
• Technical Data:
  • Device information (e.g., operating system, browser type)
  • IP address
  • Cookies
• Usage Data:
  • Site activity logs
  • Login history
  • Game interactions

How We Use Your Data

We use your data for various purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

We use cookies to enhance your browsing experience. There are three types of cookies:

• Essential Cookies: Required for website functionality (e.g., login, deposit processing)
• Analytics Cookies: Used to understand how users interact with our site (e.g., Google Analytics)
• Marketing Cookies: Used to deliver targeted advertisements

You can manage or disable cookies by adjusting your browser settings. If you opt out of cookies, some features may not function properly.

Legal Basis for Processing

We process your data based on the following grounds:

• Contractual necessity: To provide our services and fulfill contractual obligations
• Legal obligations: To comply with laws and regulations (e.g., anti-money laundering, age verification)
• Legitimate interests: To improve our site and services, personalize user experience, and maintain security
• User consent: When you provide explicit permission for data processing

Data Sharing and Disclosure

We may share your data with:

• Payment processors to facilitate transactions
• Gaming providers to deliver games and services
• Regulators to comply with laws and regulations
• Third-party service providers (e.g., customer support, marketing agencies)

Personal data is not sold. We disclose data where legally required.

Data Storage and Retention

We retain personal data for a reasonable period based on contractual necessity or legal requirements. Data is stored securely using:

• SSL encryption to protect online transactions
• Access controls to limit unauthorized access
• Authentication processes to verify user identities
• Monitoring for suspicious activity

Your Rights

You have the right to:

• Access, update, or delete your data
• Withdraw consent or object to processing
• Contact us to exercise these rights

International Data Transfers

We may transfer personal data outside your country or EEA. We use standard contractual clauses (SCCs) as safeguards for international transfers.

Third-Party Services

External links or services have their own privacy policies. Fair Go Casino is not responsible for external content.

Policy Updates

This policy may be updated to reflect changes in laws, regulations, or our practices. You will be notified of updates through email or website notifications. Continued use means acceptance of the revised policy.